Remote Aissistance

Remote assistance allows the tech to take partial control of your computer to diagnose and fix the issues. Remote access is a fast and easy way to fix most of your computer's problems.

It not only ensures 100% resolution but also saves you a lot of time.Diagnosing and Troubleshooting the issue over a phone/chat/e-mail takes a lot of time and can be frustrating at times.

All you need is an internet connection so that a service rep can generate support session for you and access your computer, diagnose your problem and repair it. Everything is done after your approval and under your supervision. Though the tech is logged in to your computer but you still have full control of your computer and you can end the session any time.

This services requires a high speed internet connection and you need to download a Java enabled software that will enable us the online access of your computer.